"After arriving and determining exactly what was needed the tech left and returned about an hour later with a new tank and all the necessary parts to get me hot water all in the same day. Their work was very clean and at a great price!!!"

My hot water tank failed and they had a tech at my house rapidly. After arriving and determining exactly what was needed the tech left and returned about an hour later with a new tank and all the necessary parts to get me hot water all in the same day. Their work was very clean and at a great price!!!

Dominic M

"The customer service was over the top from the get-go - big thanks to Anita, Kim & Cynthia! They fit me into their very busy schedule and the tech Matthew was not only so kind and professional but he did a wonderful job! Thanks, guys!"

I have never written a review on any company but just had to about Maxwell Plumbing. Should you ever have a plumbing issue (or emergency like I did) Maxwell Plumbing should be your first call (and only call). The customer service was over the top from the get-go - big thanks to Anita, Kim & Cynthia! They fit me into their very busy schedule and the tech Matthew was not only so kind and professional but he did a wonderful job! Thanks, guys!

Eileen N.

"It was an emergency. My building management got in contact with these guys and they totally came through."

I had a major leak in the bathroom and the drainage pipe blew out under the kitchen sink – two problems at one time. It was an emergency. My building management got in contact with these guys and they totally came through. I hadn’t been able to take a shower in a couple of days in this hot weather. It never felt so good to get clean again. With Anita manning the phones and Roberto as pipe whisperer I think any plumbing problem will be tackled with finesse. Cheers to these guys gals in this wonderful City. I’m out.

Jean-Paul N.

"Through their hard work, a project that had been a four-year nightmare was closed out in a matter of days."

My client retained another plumber as part of a larger renovation. All aspects of the job were very poorly handled until Maxwell Plumb Mechanical Corp. stepped in. Through their hard work, a project that had been a four-year nightmare was closed out in a matter of days. They even handled an aspect of the job that wasn't their responsibility in order to provide the best possible service to their customer. I highly recommend Maxwell Plumb Mechanical Corp. for their professionalism, expertise, prompt communication, innovative solutions, and overall excellence.

Mina K.

"The work was clean, well done, they cleaned up after themselves and it took less hours than anticipated."

I had a valve replacement in my main bathroom James D. and his partner came in and gave me a clear assessment of what the issues are, how they were going to handle it, and how many hours it will take to repair it. The work was clean, well done, they cleaned up after themselves and it took less hours than anticipated. Excellent job!!

Maryum O.

"They excelled where others had failed."

Maxwell Plumb Mechanical Corp did an outstanding job. They are very professional, they answered me in a timely manner, they followed me and kept me informed at every single step with D.O.B and Con Edison. They excelled where others had failed. End of a nightmare

Pietro A.

"They were extremely helpful with walking us through with what we should do."

Our water heater broke and flooded our basement and we needed assistance ASAP. We called Maxwell and they were extremely helpful with walking us through with what we should do. They coordinated with us to have a tech at our house Immediately. The tech was super helpful and took care of everything which we are extremely grateful for. We highly recommend them to friends and family.

Elle L.

"From the competent & understanding dispatcher Anita, to the excellent plumbing mechanic and helper that was sent, the job was done quickly, neatly and efficiently."

We just had our toilet replaced by Maxwell Plumb Mechanical Corp. What a delightful experience. From the competent & understanding dispatcher Anita, to the excellent plumbing mechanic and helper that was sent, the job was done quickly, neatly and efficiently. They came with masks and booties, cleaned up after themselves and completed the entire replacement in less than two hours.  James & Arnold make a great team. Highly recommend and would use them again.

Shelly C.

"They deliver on-time service, and, pays attention to detail; definitely what you need in the industry."

Very reliable and efficient. I work for a large not-for-profit organization, and, Maxwell Plumbing comes through when you need them, the staff are friendly and take pride in what they do---deliver on-time service, and, pays attention to detail; definitely what you need in the industry.

Marcus J.

"The customer service that Anita Leak gives goes far and beyond. She handled everything with such professionalism."

I made a appointment with Maxwell Plumbing for a boiler inspection, the inspection was done & filed with city. I must say that the customer service that Anita Leak gives goes far and beyond. She handled everything with such professionalism. She is very informative & thorough. She has always made each call with her a pleasure.

Jessica T

"Wonderful experience every time."

Maxwell Plumb Mechanical is awesome. Anita Leak was superb and Mike S. Also gets five stars! wonderful experience every time. Very prompt customer service Thank you all so much!

Demian L.

"I highly recommend this company to anyone who needs pluming, heating and air-conditioning services. It is extremely rare to find an honest company!"

I used Maxwell Plumb Mechanical this week for the first time 12/22/16 and I was so impressed with the person they sent me from the beginning.  His name is Gil and first and foremost he was such a gentlemen and was extremely professional which is nice to have when you are a woman who lives alone.  Secondly, his knowledge of what was wrong with the system in less than a minute was amazing!  He fixed the problem, wasted no time and was extremely diligent!   There is no one else that I will allow to work on this system from now on.  Additionally, I will be using them for not only the heating situation but everything else in the home.  The whole staff was accommodating. They immediately squeezed me in for an appointment at the last minute and didn't charge me extra!  I highly recommend this company to anyone who needs pluming, heating and air-conditioning services.  It is extremely rare to find an honest company!

Kim V.

"The knowledgeable, professional and experienced team of workmen for that job (with a special shout to John and his apprentice) arrived quickly to seal the leak and turn off the gas line to my apartment."

I recently had a gas leak in my beautiful brand new gut renovated apartment in Manhattan the day after I moved in.  The plumber for the building I live in uses Maxwell Plumb Mechanical for all of their plumbing work.  When I reported the gas leak to my building manager, he immediately called Maxwell.  The knowledgeable, professional and experienced team of workmen for that job (with a special shout to John and his apprentice) arrived quickly to seal the leak and turn off the gas line to my apartment. They took the time to explain to me what the problem was and what had to be done to properly repair the leak.  Suffice it to say, I was mortified by having to rip out my brand new kitchen and part of my living room for the work to be done.  Yet, John and his apprentice followed up with stellar workmanship in making the necessary repairs, which I truly appreciated.  The office work staff is always available (with special shout outs to Nance and Harry), who are both responsive and consummate professionals by phone and by Email (responses are immediate).  When it came time for me to install the necessary plumbing for my washing machine and dryer I immediately reached out to Maxwell once again.  They gave me a fair price for the work to be done, which can be a rarity in Manhattan.  In true form, they arrived on time to do the work, performed it in the time they said it would take to complete it and their clean up of a somewhat messy job was immaculate.  Zygmund and his apprentice were amazing and worked very hard to make sure the job was done right.  Zygmund is also very funny and made me laugh at a time when I found it difficult to smile.  I appreciated their expertise in an intricate and somewhat difficult job. To sum it up, Maxwell is now my guru plumber.  I will definitely recommend them with great confidence to anyone who might ask me for a referral.  If they work for all of their clients as they did for me, then their clients are definitely in good hands.  Thanks to all of the team at Maxwell for making an extremely difficult living situation for the past 7 weeks tolerable.  Without you at the helm I don't think things would have run nearly as smoothly as they did.

Barry K.

"This was all handled with the least amount of disturbance and inconvenience to our residents. Talk about working together with a goal in mind."

Two weeks ago (6/24) we had an emergency here on the property, located on the Upper East Side, and I am thankful for everyone that responded, how it was promptly dispatched, handled by their workers, and then their supervisor who showed up as a second team to assist with additional issues that unexpectedly happened; I cannot speak more highly of their professionalism and patience in accurately locating and addressing the two broken kitchen drain lines that were buried inside various walls leading to our basement storage rooms, which had been flooded. What made this endeavor even more difficult to identify was that we have a commercial space between the 1st floor (really the 2nd floor) where we believed the break was from, and our basement, between which because of the commercial space above, it was even more time consuming to positively identify which line and where it was in order to repair it as promptly as possible.

This was all handled with the least amount of disturbance and inconvenience to our residents. Talk about working together with a goal in mind.

Maxwell Plumb, back in 2019, also expeditiously managed to check, file all the paperwork, schedule with Con Ed, and turn on gas that Con Ed had shut off, all in 1 week. Any building who has had their gas turned off, know this can take upwards of a month (if your lucky) and can even go over six months, so whether the stars were or weren't aligned for us, all I can say is that Maxwell Plumb helped align them in our favor (and I can say this because I was personally in the trenches with them).

So, between that and yesterday's experience with this other crew, I wanted to state out loud that they employ very courteous, dedicated, knowledgeable, patient and responsible workers who were forthright during every step of the way.

As the Building Assistant Resident Manager, I would be happy to go back in the trenches with Maxwell Plumb.

That's it - where praise should be given, it should be acknowledged.

Yamil L.

"They're extremely professional--arriving on time, wearing masks, keeping us informed as they work, and cleaning up when they're finished."

Maxwell was recommended by our superintendent. It has been a pleasure to work with them. They submit accurate proposals, work orders, and invoices. They're extremely professional--arriving on time, wearing masks, keeping us informed as they work, and cleaning up when they're finished. I intend to use them for all plumbing needs in the future.

Rochelle Z.

"Fantastic Performance"

To all the guys working in multiple buildings for Cushman and Wakefield Management - Nick called and thanked you all for performing so well and getting everything done when Lord knows it’s not easy!

Cushman & Wakefield Management

"Great Team!"

The team did a great job! I was very pleased with the service and personable interaction.

Father Ed

"Nothing But Extreme Gratitude!"

Nothing but extreme gratitude and appreciation for not giving up and getting the steam restored in the building!

Cushman & Wakefield Management

"Above and Beyond"

Called in to say thank you! Trevor takes pride in his work and was determined to figure out my cooling issues.

Dr. Fred C.

"It makes things much easier having a company you can trust and can count on."

Maxwell is truly amazing. Their staff is very friendly and knowledgeable in all facets of plumbing. I utilize Maxwell for all my plumbing, heating, gas, and sprinkler needs. It makes things much easier having a company you can trust and can count on.

Mr Sulaiman

"Definitely recommended."

Professional, responsive, and easy to work with! Definitely recommended.

Shlomo Banbahji

"Top notch experience."

John Belesis

"I recommend Maxwell for all your heating needs."

I have 2 Cleaver-Brook boilers and they have done exceptional diagnostic & repair work to get my boilers up and running for the heating season. Very nice people. Clearly skilled, and I can’t forget the exceptional customer service provided by Anita in the office, she always goes above and beyond to get me on schedule.

J

"He completed the work on time and within budget."

Eduart from Maxwell Plumbing did a great job at one of our properties on 5th Ave. He was very professional and knowledgeable. He completed the work on time and within budget. He worked well with tenants in a high-end academic environment. He was able to move work around to accommodate the demanding schedules. I would highly recommend him and Maxwell for any work.

B Keenan

"Great job, Eddy!"

Ermira Pepa

"Great work very efficient!"

Brandy Mercado

"Great plumbers!"

Dyasia G.

"We have used Maxwell Plumbing exclusively for our plumbing needs in NYC!"

They came recommended by the building superintendent, and they are very professional and competent. Most recently, we had a problem with a very high-end imported shower, and it was next to impossible to find the cartridge needed to fix it. Lauren Scafidi went above and beyond to track down the elusive part, with cheerful tenacity, thus avoiding major inconvenience in replacing the entire fixture, breaking and repairing tiles, and a considerably longer time commitment. She is truly an asset to the company, and a pleasure to work with.

P J. Pelham, NY

"They are always on time and very professional."

Maxwell is by the far the best plumbing company we have, they are always on time and very professional. Plumber Eddie is a pleasure to work with, well experienced and polite with our residents.

Alex Similaj

"Maxwell plumbers were quick to replace an old faucet in a tight spot!"

They were very respectful, and they cleaned up after they were done. We will definitely be using them for any future plumbing needs.

Jenny O'Callaghan